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Tech Support Files

This page contains links to files related to Arbor Image products. 
Look here for technical support information, bug fixes, and advice. 

If you can't find the information you're looking for here, you can E-mail Arbor Image Tech Support at this address: support@arborimage.com. Please include "Tech Support" in the Subject field. 

This page was last updated on 2/23/04

Some program file updates are available via FTP from this site. Links are provided to files from this page or from the pages linked here.

Technical Support Documents

    PLEASE READ: Sending Us Files by E-Mail
    Please read this document before sending us any files via E-mail.

    Scanning Hints
    Information on how to get the best results from your scanner for use with Arbor Image software.

    Older, Discontinued Products
    Information on older Arbor Image products no longer offered for sale. Includes information on Tech Support, Upgrades, and availability of replacement copies.

Bug Fixes, Patches, and Information

    Copy Protection (No Installations Left)
    (This information applies only to programs distributed on floppy disks. This problem will not occur in versions installed from our CD.)

    This file describes the Software Protection system used with Arbor Image Products. Read this file if you are trying to re-install your Arbor Image software but can't because there are no installations left on the disks. (The exact message may vary depending on the product.)

 

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