Since scanners and their software differ greatly from one manufacturer to another, familiarizing yourself with your scanner and its software is the best first step in achieving the best possible results. Be sure to read the documentation that came with your scanner, and the relevant sections of your Arbor Image software's User Manual.
Remember that the HS model of the software will import a raster 6 1/2" wide if scanned at 300 dpi (1950 pixels). If you were to scan at 600 dpi, you are still restricted to 1950 pixels so you would be limited to a drawing half as wide (3 1/4"). The PF model will import a scan up to 11 inches wide at 300 dpi (3300 pixels), and the LF version will import a scan up to 100 inches wide at 300 dpi (30000 pixels)
When to use higher resolution: There will be times when greater detail will be required than can be achieved with a 300 dpi scan. This will, of course, depend entirely on the quality of scan you are able to achieve (which will depend on the quality of the original and the capabilities of your scanner). Before increasing the DPI, however, try increasing the Brightness during the scanning process to improve line definition (see below).
When to use a lower resolution: When using the HS or PF models of the software, it may occasionally be necessary to scan a larger image that your model can import (see above). In many cases, you may be able to go as low as 200 dpi if the drawing is clean and not too highly detailed. Some adjustment of the vectorization parameters will probably be necessary.
Increasing the Brightness during the scanning process can make a great difference. Care must be taken not to increase the brightness too much, however, as a loss of information can result. Some experimentation will probably be necessary to determine what settings will work best for you. Your scanner's software may also include Contrast or Threshhold adjustments that could be of some help in this regard. Consult your scanner's documentation for information on how to adjust these settings.
Get in the habit of double-checking resolution and image type before doing a final scan. Consult your HP scanner documentation for more information on these settings.
HP's Deskscan II version 2.3 software has been extensively tested with Draftsman 2002 and Cutting Shop and there have been no problems. Version 2.4 has not been tested. Version 2.6 has recently been tested and works fine with Draftsman 2002 and Cutting Shop.
TWAIN is an evolving standard interface between hardware and software. Some versions of TWAIN may not be entirely compatable with others. In addition, no hardware or software manufacturer is able to test their product against all possible hardware/software combinations. The result is that TWAIN incompatibilities occur. As we identify new TWAIN-related problems we work to fix them. The documents linked below are updated whenever we have new TWAIN-related information.
Remember, you don't really need TWAIN to use your Arbor Image software. Even if you can't scan from within the program, you can still scan using the software that came with your scanner, save the scan in a format that your Arbor Image software can import (.PCX or .TIF should work well), and open or import the raster image normally. This sounds like much more bother than it really is. Consult your scanner's documentation and your Arbor Image product's User Manual for more information.
Below are links to various TWAIN-related Technical Support files on this Web site. These documents are updated regularly.
TWAIN in Draftsman 2002 and Cutting Shop: